
FAQ
If you require an Execution-only services, select the Account Application link on our website, download and complete the appropriate Registration Form. Completed forms and copies of required identification documents can be posted or emailed.
To learn more about what we offer and how to open an account you can call us at +44 20 3884 8450.
Your money will be held in a client bank account, along with the monies of other clients, with authorised banks or institutions that are established by our custodian and settlement agent, Jarvis Investment Management Limited (JIM). Client bank accounts are designated as trust accounts and are segregated from our own funds or those of our agents. Monies you deposit and the client bank accounts that we or JIM use, are subject to the Financial Conduct Authority’s Client Money Rules.
Yes, share certificates can be deposited into your nominee account by sending us a completed Crest Transfer Form along with the certificate. It is recommended to send the form (one per holding) and certificate via recorded delivery. A Crest Transfer Form can be download from our website.
We cannot accept shares from outside the UK.
For shares within the UK first you should ensure the certificate is valid and in the name of the account holder before letting your account executive know the holding you wish to sell. Following the sale, you will receive a Crest Transfer Form along with your contract note. The transfer form must be signed and returned to us as soon as possible. The trade cannot be settled until this documentation has been received and lodged with the share registrar. When posting documents of value it is recommended to use recorded delivery.
Securities held in nominee form are held electronically and usually on your behalf by your broker or their custodian. The principal benefit of having securities held in nominee form is that they can be transferred and settled in a shorter timeframe and there is no requirement to hold paper certificates in safe custody. Securities of our clients held in nominee form are registered in the nominee account of our agent Jarvis Investment Management Limited, but the clients have beneficial ownership of them. We would generally recommend that clients hold securities in nominee rather than certificated form.
Yes, you can access your account statement through our online portal by choosing the “Client Access” link on our website.